# AI answering for personal injury firms

> [llms.txt](https://www.lighthouselegal.ai/llms.txt)

Customizable 24/7 AI answering for personal injury firms. Screen callers with your criteria, transfer priority calls, and review transcripts and reports.

URL: https://www.lighthouselegal.ai/why/answering-service

Personal injury intake

## AI answering, built for your firm.

Lighthouse answers calls 24/7, asks the questions your firm cares about, and transfers high-priority calls directly to your team. Customize the intake to your process.

[Book a demo](https://www.lighthouselegal.ai/#book-demo) [See how it works](https://www.lighthouselegal.ai/#how-it-works) The demo takes 15 minutes.

24/7 Call answering, including evenings and weekends.

Custom Intake questions and screening criteria set for your firm.

Direct High-priority calls transferred to your team.

### Your questions. Your criteria. Your handoff rules.

Tell us which cases you take and what your team needs to know before speaking with a caller. Lighthouse screens against those criteria and gathers the details you need to follow up.

You decide which calls should reach your team. A qualified caller can be transferred directly, so the conversation continues with a person. Lighthouse handles the routine screening; your firm makes the case decisions.

### See how it fits before changing your coverage.

Bring your current intake questions to the demo. Tell us when calls go unanswered and which ones you want to handle yourself. We'll discuss where Lighthouse could help, including after-hours or overflow coverage.

Try example calls with made-up case details and review the transcript and report. Check the questions, screening, and handoff against your own process before deciding what to change.

Our [after-hours intake guide](https://www.lighthouselegal.ai/blog/after-hours-intake-for-solo-law-firms) explains what to look for when evaluating coverage for a small practice.

### Know what happened on every call.

Calls are recorded, transcribed, and graded. Your team can review the captured details and see how the call was handled, rather than working from a name and callback number alone.

See how [Chandler Conway](https://www.lighthouselegal.ai/case-studies/chandler-conway) uses Lighthouse to collect intake details, and how [GAMESQ](https://www.lighthouselegal.ai/case-studies/gamesq) connects callers whose cases fit its practice. Each story describes that firm's experience.

Compare the options: [Lighthouse and traditional answering services](https://www.lighthouselegal.ai/#comparison)